Terms & Conditions
Last updated: 20 October 2026
Please read these Terms & Conditions carefully before using the MFH Utility website at mfhutility.co.uk (the "Website"). By accessing or using the Website, you agree to be bound by these Terms.
1. About Us
MFH Utility is a utility services company operating in the United Kingdom. References to "we", "us" or "our" refer to MFH Utility. You can contact us at info@mfhutility.co.uk or 0330 1333 716.
2. Use of the Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the Website in any way that is unlawful or fraudulent
- Transmit any unsolicited or unauthorised advertising or promotional material
- Attempt to gain unauthorised access to the Website or its servers
- Submit false, misleading, or offensive content via the contact form
3. Intellectual Property
All content on this Website — including text, graphics, logos, images, and software — is the property of MFH Utility or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
4. Information Accuracy
We endeavour to keep the information on this Website accurate and up to date. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of any information on the Website. Utility pricing, tariffs, and service availability are subject to change.
5. Third-Party Links
Our Website may contain links to external websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
6. Limitation of Liability
To the fullest extent permitted by applicable law, MFH Utility shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of or inability to use the Website or its content.
Nothing in these Terms limits or excludes our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be excluded by UK law
7. Privacy
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Cookies
This Website uses a strictly necessary session cookie for security purposes. No marketing or tracking cookies are used. By using this Website, you consent to our use of this cookie.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "last updated" date. Continued use of the Website following any changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: info@mfhutility.co.uk
- Phone: 0330 1333 716